Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Adornivo (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit adornivo.com, make a purchase, contact us, or otherwise use our services.

We respect your privacy and aim to handle your information responsibly. Please read this policy to understand our practices and the choices available to you.

1. Information We Collect

Information you provide: When you place an order, create an account, subscribe to emails, or contact us, we may collect:

Your name, email address, and telephone number.
Billing and shipping addresses.
Order details, purchase history, and payment-related information.
Messages, photos, or other information you submit to Customer Support.

Information collected automatically: We may collect your IP address, browser type, device information, operating system, referring website, pages visited, time spent on the website, and interactions with our services. Cookies and similar technologies may help collect this information.

Payment providers process your complete payment card details. We do not store your full payment card number.

2. How We Use Your Information

We use personal information as needed to:

Process payments, fulfill orders, and arrange delivery.
Send order confirmations, shipping updates, and other service communications.
Handle returns, refunds, inquiries, and customer support requests.
Maintain website security and detect or prevent fraud.
Analyze website use and improve our products, services, and shopping experience.
Personalize content, offers, and advertising where permitted.
Send marketing communications with your consent or as otherwise permitted by applicable law.

3. How We Share Your Information

We may disclose information to providers that help operate our business, including payment processors, shipping carriers, fulfillment partners, website hosting services, analytics providers, advertising partners, and customer support providers.

The information disclosed depends on the services provided. Service providers are expected to handle personal information according to applicable contractual and legal requirements.

We may also disclose information to comply with legal obligations, respond to lawful requests, or protect the rights, safety, and property of our customers, business, or others.

We do not sell personal information for money. However, certain disclosures to advertising partners may be considered a “sale,” “sharing,” or processing for targeted advertising under applicable privacy laws. Where applicable, you may request to opt out of these activities.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to support shopping cart functionality, remember preferences, understand website use, measure performance, and provide relevant marketing where permitted.

Third-party analytics and advertising tools may use cookies or pixels to collect information about website activity and advertising performance.

You can manage cookies through your browser settings and any privacy controls available on our website. Where required, we request consent before using nonessential cookies. Disabling certain cookies may affect website functionality.

5. Payment Information

Payments are handled by third-party payment providers under their own privacy policies and security practices. We may receive payment status and limited transaction details needed to manage your order, but we do not store your complete payment card details.

6. Marketing Communications

Where permitted, we may send product updates, promotional offers, and other marketing emails. You can unsubscribe using the instructions in any marketing email or by contacting us.

Unsubscribing from marketing does not stop essential communications about your orders, payments, or service requests.

7. Data Security & Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including managing orders, meeting legal and accounting obligations, resolving disputes, and preventing fraud.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to or a copy of your personal information.
Correct inaccurate or incomplete information.
Request deletion of your information, subject to applicable exceptions.
Withdraw consent where processing relies on consent.
Object to or request limits on certain processing.
Opt out of applicable sales, sharing, or targeted advertising.

To submit a request, email service@adornivo.com. We may need to verify your identity before responding. We will handle requests within the time required by applicable law.

Where applicable, you may also appeal a decision about your request or raise a concern with your local data protection authority. We will not discriminate against you for exercising your privacy rights.

9. Children’s Privacy

Our website and shopping services are intended for adults, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices and content are governed by their own policies. Please review those policies before providing personal information.

11. International Data Transfers

Your personal information may be processed or stored in countries other than where you live, including countries where our service providers operate. Where applicable law requires safeguards for international transfers, we will use the protections required by that law.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will appear on this page with a revised “Last updated” date. Where required, we will provide additional notice or obtain consent.